FAQs

The words 'Trainee' and 'Apprentice' and 'Traineeship' and 'Apprenticeship' are largely interchangeable.  A 'Trainee' is someone undertaking training to achieve a Nationally Recognised Qualification while they work either part time or full time in that sector or industry.  The same can be said for an 'Apprentice' however they tend to be more in a trade such as 'Apprentice Carpenter' or 'Apprentice Hairdresser'.

At the beginning of the Traineeship, the Trainee and Employer sign a training contract that is registered with the Department of Education, Training & The Arts (in Queensland at least).  There are certain roles and responsibilities both the Trainee and Employer agree to uphold by signing this training contract including the Trainee observing the employer's instructions, actively participating in the training, and maintaining the confidentiality of information.

At Jigsaw Training Academy, we offer Traineeships in:

• Aged care and community work
• Children’s services
• Business, retail and management
• IT
• Hospitality and tourism

Our objective is to ensure a positive and mutually beneficial outcome for both the Employer and the Trainee.

By offering high quality, flexible training and support throughout the term of the traineeship, in addition to regular on-site visits to monitor the trainee's progress, we have seen great results for many Employers and Trainees.

We have achieved outstanding successes with many employers who have embedded Traineeships into their workplace to help achieve their organisational goals.  A number of our clients use Traineeships when bringing in new staff and assisting with recruitment strategies.

Commonwealth incentives may also be available for Employers taking on a Trainee.

We can also assist the Employer by organising the traineeship paperwork to be completed - Jigsaw Training Academy assists you by taking the puzzle out of training.

Our high completion rate is testament to our approach of being 'FAIR' with the Employer and Trainee:

• F    Flexible - to fit in around the Trainees' work commitments
• A    Adaptable - to your learning requirements and situatio
• I    Individualised - to ensure the trainees receive the individualised tuition
• R    Relevant - our training is relevant to their workplace and the 'real world'.

• Dedicated contact person: A dedicated contact person to take you from sign up, through to completion who is easily contactable.

• Flexible training times and locations: We work with you to schedule training dates, times and venues to suit you. Unlike TAFE or other education providers, we pride ourselves on ‘fitting in with the client’. Training can be re-scheduled easily if required with plenty of options available to you.

• High completion rate: Jigsaw Training Academy has one of the highest completion rates among training organisations.

• Quality: By offering quality trainers utilizing quality programs, our outcomes result in quality learning.

Most training programs (Traineeships) last for 12 to 24 months while some can be completed earlier through accelerated learning and, where applicable, Recognition of Prior Learning.

The Queensland Government, through the Department of Education, Training & The Arts, funds the majority of Traineeships though criteria do apply.

If the Trainee is not eligible for Government funding, the Employer will pay for the Traineeship fees.  This is called ‘Fee for Service’. There are different options available to the Employer when they opt for Fee for Service.

Contact Jigsaw Training Academy so we can assist you to establish if you are eligible for funding through this program.

• Visit the Qld Department of Education, Training and the Arts website or call 1300 369 935
• Visit the federal Government's Apprenticeships Australia website or call 13 38 73
• Visit the Wageline website or call 1300 369 945; or
• Contact Jigsaw Training Academy or call 1300 4 JIGSAW (1300 454 472).

The federal Government introduced the Productivity Places Program in an effort to train job seekers to better prepare them for the skills Australian employers are looking for. Essentially, funds are made available to registered job seekers to increase their skills and knowledge across a wide selection of sectors and industries from Aged Care, Business, Health, Hospitality, Children’s Services to Tourism and other sectors.

To be eligible for Productivity Places Program funding you need to be:

• a job seeker registered with an Employment Service Provider (ESP)
• over 15 years of age
• an Australian or New Zealand Citizen living in Australia

If you do not meet the above criteria, other funding may be available. Please contact us to see if we can assist in accessing other funding options to match your circumstances.

Once you sign up as a prospective student of Jigsaw Training Academy, we will manage the funding application process and notify you and your Employment Service Provider of the outcome. The majority of applicants put forward by Jigsaw Training Academy are accepted. However, because of the way the funding is allocated, not every applicant is guaranteed success. Although funding is a national arrangement, each state/territory is responsible for the management of the funding in their areas.

Many of our Nationally Recognised Qualifications are suitable for the Productivity Places Program in:

• Aged care and health
• Children's services
• Business, retail and management
• IT
• Hospitality and tourism

• Dedicated contact person: A dedicated contact person will take you from sign up to completion and is easily contactable.

• Flexible training times and locations: We work with you to schedule training dates, times and venues to suit you. Unlike TAFE or other education providers, we pride ourselves on fitting in with the client.  Training can be re-scheduled if required with plenty of options available to you.

• High completion rate: Jigsaw Training Academy has one of the highest course completion rates among training organisations.

• Quality: By offering quality trainers using quality programs you are guaranteed quality learning.

The amount of training varies depending on the qualification you are undertaking. We can discuss this with you depending on your area of interest.

The Federal Government funds the Productivity Places Program though criteria do apply. Each state is responsible for administering funding.

If the participant is not eligible for Government funding the participant can pay for the course outright. 

Contact Jigsaw Training Academy so we can determine if you are eligible for funding through this program or perhaps other funding initiatives on offer that better match your circumstances.

Click here to view course details and costs.

• Download the
  
  Productivity Places Program Factsheet
  

  • Download

• Visit the Qld Department of Education, Training and the Arts website or call 1300 369 935
• Visit the federal Government's Department of Education, Employment and Workplace Relations website or Productivity Places Program website or call 1300 363 079
• Contact the Skilling Australia Info Line on 13 38 73; or
• Contact Jigsaw Training Academy or call 1300 4 JIGSAW (1300 454 472).

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